All our design products are hand-made in The Netherlands with the keenest eye for high quality and details.
Because we highly value our customers and we want to guarantee our quality most of our products are specially produced on order.
Therefore we have an average time for sending your order between 5-7 working days.
When a product is on stock the shipping time will be within 48 hours.
At nicolettebrunklaus.com we send your order through PostNL or another shipping company within 7 working days. As soon as your order has been shipped, you will receive an e-mail with the shipping confirmation.
With bigger orders you will receive a track and trace code.
When you are not home, you will find a note from our forwarder saying either that the package was delivered at your neighbours, or you can pick it up at the nearest post office, or they will try and deliver it at a different time.
The address you provided is the billing address as well as the shipping address. Do you wish to receive your order at a different address (for example, at work or to send someone a present)? If so, you can fill this in when placing your order.
Mentioned shipping costs are valid for all parcels with a maximum size of 50 x 50 x 100 cm.
Orders for within the Netherlands are free of charge; outside of the Netherlands we charge the following shipping costs.
EU1: Austria, Belgium, Denmark, (excl. the Faroe Islands and Greenland), France (incl. Corsica and Monaco)Germany, Italy (excl. San Marino and the Vatican), Luxembourg, Spain (incl. Balearic, excl. Canary Islands, Ceuta and Melilla),United Kingdom (excl. Gibraltar and Channel Islands), and Sweden.
EU2: Estonia, Finland, Hungary, Ireland, Lativa, Poland, Portugal (incl. Azores and Madeira), Slovenia, Slovakia, and Czech Republic.
EU3: Bulgaria, Cyprus, Greece, Channel Islands, Macedonia, Malta and Switzerland.
For all packages, which are larger as the above mentioned dimensions (50 x 50 x 100 cm.) you can request for the shipping costs.